Address: 4485 Oak View Dr, Sarasota, FL 34232, US
Phone: 407-791-4728
Email: [email protected]
At Risetopic, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we are here to help with our Refund and Returns Policy.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at [email protected] with your order number and reason for the return. We will provide you with instructions on how to return your item.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If you need to exchange an item for a different size, color, or another product, please email us at [email protected]. We will guide you through the exchange process and ensure you receive the correct item as quickly as possible.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Address: 4485 Oak View Dr, Sarasota, FL 34232, US
- Phone: 407-791-4728
- Email: [email protected]
We appreciate your business and are committed to ensuring your satisfaction. Thank you for shopping with Risetopic!
